• TRUSTED NAME FOR GOVERNMENT

    entities and corporates in the Sultanate

    More than 100 government and private sector clients served
    since inception.

  • INNOVATE WITH AGILITY

    DELIVER WITH PRIDE

    More than a decade of Excellence in delivering
    BPO & IT Enabled Services.

  • OUTSOURCING

    SOLUTIONS REDEFINED

    Hybrid Solutions offered- BOT, Third Party Outsourcing, Captive, Off shore.

  • MORE THAN HALF A MILLION +

    CALLS HANDLED EVERY MONTH

  • OUR PRIDE - OMANIZATION

    An Innovative Joint Venture creation, Infoline emerges
    as the leading organization in Oman...

  • IT ENABLED SOLUTIONS

    UNDER ONE ROOF

  • ISO 9001:2008 CERTIFIED

ISO 9001 - 2008

About Us

About Us

A Joint Venture creation of Ingenuity Technologies, Oman Telecommunication Company and Public Establishment...

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Value Proposition

Value Proposition

Infoline has deployed Unified IP Communication(UC) based hosted multi tenant contact centre technology...

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Services & Solutions

Services & Solutions

Infoline provides a whole spectrum of high quality and proficient Knowledge Process Outsourcing solutions that guarantee...

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OUR CLIENTS
Awards & Recognitions
Awards
Bronze Award for the Best Website (ICT Category) – Oman Web Awards 2006...
Testimonials
Testimonials
"We would like to congratulate Infoline for the wonderful work they have done in the completion of the Call centre solution implementation project and Go- Live as scheduled. The contribution and dedication of the team has been worthy of special praise given the short time on hand to implement the solution. They have mapped all our requirements precisely and ensured to deliver the same at the highest quality. They have endowed us with a professionally trained resource to ensure a successful completion of the project even if it was at the shortest notice. Ministry of Manpower sincerely congratulates Team Infoline and is happy to recommend their services. We wish them the best for all their future endeavors."
Head of Networking and Information System
Ministry of Manpower
"We would like to congratulate Team Infoline for the wonderful work they have done through the provision of staff to work in the first line support of Muscat Contact Centre (1111) and the contribution, co-operation and dedication of the team with us.Infoline set all our requirements carefully and delivered the same at highest level of quality. The team deputed by Infoline for our project implementation was highly experienced in the field of call center technology and operations management. We would like to congratulate Team Infoline and happy to recommend their services."
Head of Muscat Contact Centre
Muscat Municipality
"We would like to thank Infoline for their efforts, support and co-operation for resolving Messaging Application Programming Interface (MAPI) at KOM. The testing mainly was for enabling MAPI for the outlook which was completed successfully and now all the MAPI traffic is optimized from KOM"
Senior Officer- Network and Telecom Administrator
Oman Air
"We would like to congratulate the dedicated team at Infoline for providing us with excellent Services. Standard Chartered Bank in Oman has highly benefited from the support for services of Infoline and is glad to recommend them as a very valuable Outsourcing partner. We wish them the best for all their future endeavors."
CEO- Oman
Standard Chartered Bank
"We have upgraded and deployed Microsoft Infrastructure. We congratulate Infoline for successfully implementing this project. The portfolio of the project included different technologies from different suppliers. They proved their capabilities and delivered full scope in the best possible ways. I deeply thank them and wish them better future."
IT Manager
Raysut Cement
"We have implemented Microsoft System Centre 2012 and Infoline has done an excellent job based on a clear implementation plan. They understood our requirements, helped the team, delivered training sessions and completed the project on time. We thank Infoline for the successful completion of this project."
IT Manager
OETC
"We would like to congratulate the dedicated team at Infoline LLC for providing Gulf Mushroom Products Co. SAOG Oman Branch with excellent services in the context of Microsoft Licenses, Microsoft Implementation and Microsoft Training Solutions (MCTS). Infoline LLC completed the work in a professional and timely manner under close co-ordination and interactions with all internal stake holders of the licensing and Infrastructure team at Gulf Mushroom Co. SAOG. The project was executed to our satisfaction and timelines. Infoline training department provided us with a good training experience mapping our MCTS training requirement. We have no hesitation in recommending Infoline for similar projects and are confident of their continued success in all their future endeavors."
IT Incharge
Gulf Mushroom Co. SAOG.
"We would like to congratulate Infoline team for the excellent work done in Implementing Smart Suit Helpdesk Solution."
IT Head
Oman Arab Bank